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Explore opportunities to be part of our visionary team
Explore opportunities to be part of our visionary team
Life at Valor PayTech
Valor PayTech fosters a vibrant and nurturing work atmosphere that motivates employees to innovate and excel. The culture is deeply rooted in collaboration and ongoing development, offering team members abundant opportunities for professional advancement and skill improvement. Emphasizing innovation excellence and cultural expansion, the company greatly values the diversity of its workforce, believing it to be a cornerstone of its success.
Benefits of being part of our team
Competitive salary packages
Valor Paytech offers competitive salary packages, ensuring our employees are well-compensated for their skills and contributions.
Comprehensive health coverage
Enjoy a variety of health coverage packages to meet your diverse needs.
Career development
Valor PayTech believes that career development is a vital part of your professional journey and a vital investment in our collective success.
Paid time off and holidays
Ample paid leave and holiday benefits are provided to Valor employees.
Innovative culture
Valor PayTech fosters an innovative and dynamic culture, enriched by a diverse and globally dispersed workforce.
What your future colleagues saying
I recently completed 5 years at Valor PayTech. Valor is a fantastic place for learning, offering the unique opportunity to work across domains. With a culture that fosters innovation, it’s perfect for anyone looking to advance their career!
I joined Valor as the Director-QA and was impressed by the induction process. I am amazed with the feature-rich products, advanced product implementation and teams with strong technical expertise, at all levels. I am excited to be part of such an inspiring team!
I recently completed 5 years at Valor PayTech. Valor is a fantastic place for learning, offering the unique opportunity to work across domains. With a culture that fosters innovation, it’s perfect for anyone looking to advance their career!
Departments
Job openings
Technical Writer Gateway Chennai, India
Experience: 3 – 5 Years
Job Type: Full Time
Job Description:
Valor Paytech is a fast-growing leader in the payment technology sector, specializing in comprehensive solutions, including payment gateways, POS systems, payment switching technology, merchant portals, and ISO support. Our mission is to provide seamless, secure, and scalable payment processing experiences for our clients.
We are seeking a highly skilled and motivated Technical Writer / Content Writer to join our team. This role will be crucial in developing user-friendly documentation, clear guides, and engaging content to support our products and solutions for both technical and non-technical audiences.
Key Responsibilities:
- Documentation Creation: Develop, organize, and maintain accurate documentation for Valor Paytech’s suite of products, including Payment Gateway, POS systems, Payment Switching, Portals, and ISO support.
- Content Development: Write and update high-quality technical content, including product manuals, API documentation, user guides, release notes, FAQs, and troubleshooting guides.
- User-Centered Documentation: Create content that enhances the user experience, ensuring clarity for users with varying levels of technical knowledge.
- Collaboration: Work closely with product managers, software developers, engineers, and support teams to gather technical details and validate the accuracy of documentation.
- Content Optimization: Leverage SEO and best practices for online help and knowledge bases to improve accessibility and usability.
- Continuous Improvement: Maintain and improve existing documentation by incorporating user feedback, updating product changes, and adhering to evolving company standards.
- Project Management: Manage documentation projects from initiation to completion, ensuring timely delivery and alignment with project goals.
Requirements:
- Experience: 3+ years of experience in technical writing, content writing, or related field in a technology-driven environment, ideally within the payments or fintech industry.
- Domain Knowledge: Strong understanding of payment technologies, including Payment Gateways, POS systems, Payment Switches, and other payment processing concepts.
- Writing Skills: Exceptional written communication skills with a proven ability to convey complex technical information clearly and accurately for multiple audiences.
- Tools: Proficiency in documentation and content management tools (e.g., Confluence, JIRA, Adobe FrameMaker, MS Word, Markdown editors).
- Technical Aptitude: Ability to understand and document APIs, SDKs, and other developer-focused content.
- Research Skills: Strong ability to analyze technical information and conduct in-depth research to validate accuracy and completeness.
- Attention to Detail: Excellent editing, proofreading, and formatting skills.
- Collaboration: Proven experience working in cross-functional teams and adapting to a dynamic environment.
Preferred Qualifications:
- Education: Bachelor’s degree in English, Communications, Computer Science, or a related field.
- Payment Industry Certifications: Any relevant certifications or training in payment technologies, such as PCI-DSS or EMV standards, is a plus.
- SEO Knowledge: Familiarity with SEO best practices and tools to enhance online visibility of documentation and content.
What We Offer:
- Growth Opportunities: Join a fast-growing company with opportunities for career advancement.
- Dynamic Environment: Work on a variety of projects that shape the future of payment processing.
- Collaborative Culture: Work in a supportive, innovative team setting where your contributions are valued.
Data Analyst Analytics and Training Chennai, India
Experience: 5+ Years
Job Type: Full Time
Job Description:
- Gather data from various sources such as databases, data warehouses, and external APIs.
- Clean and preprocess data to ensure accuracy and completeness.
- Analyze large datasets using statistical techniques.
- Automate manual processes used for data reporting
- Reconcile data across multiple datasets
- Interpret trends and patterns in complex data sets.
- Generate actionable insights and present findings to stakeholders.
- Create visualizations, reports, and interactive dashboards for stakeholders to facilitate understanding of data trends and insights.
- Use tools like Tableau, Power BI, or Python libraries for data visualization.
- Write SQL queries to extract and manipulate data from databases.
- Collaborate with teams across the organization to identify opportunities for leveraging data to drive business solutions.
- Provide ad-hoc analysis and support special projects as needed.
- Stay updated with industry trends and best practices in data analysis and visualization.
- Recommend and implement process improvements for data collection, analysis, and reporting.
Requirements
- Bachelor’s degree in related field.
- Prior experience as a data analyst
- Proficiency in data analysis tools and languages such as Excel, SQL, Python, R, etc.
- Experience with data visualization tools like Tableau, Power BI, or similar.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.
- Ability to work independently and as part of a team in a fast-paced environment.
- Candidates preferably from BFSI domain or from Fintech
Good to Have
- Experience with big data technologies (Hadoop, Spark, etc.).
- Knowledge of machine learning techniques and algorithms.
- Certification in relevant data analysis or business intelligence fields.
Senior Lead Tester CRM Chennai, India
Experience: 6+ Years
Job Type: Full Time
Job Description:
Looking for a highly skilled, hands-on Senior QA Tester with proven experience in functional, integration, and regression testing of Critical applications (Experience in handling CRM applications is an added advantage). Along with technical expertise, the role demands ownership of deliverables, passion for quality, and the ability to lead and guide a small QA team.
The candidate must demonstrate flexibility, willingness to take initiative, and the ability to adapt in critical project situations without being restricted by time-bound work patterns.
Key Responsibilities
- Hands-on Testing
- Design, develop, and execute comprehensive test scenarios, test cases, and test scripts.
- Perform functional, regression, integration, UI, and end-to-end testing.
- Conduct API testing (REST/SOAP) where integrations are involved.
- Manage test data creation and validation strategies.
- Test Ownership & Quality Assurance
- Take complete ownership of QA deliverables, from planning to execution and closure.
- Ensure defect identification, root cause analysis, and defect prevention measures are consistently applied.
- Track, monitor, and report testing progress and quality metrics.
- Maintain evidence for all critical test executions to support audit and compliance requirements.
- Team Leadership & Collaboration
- Lead, guide, and mentor a small QA team
- Review test artifacts prepared by junior testers and provide feedback.
- Coordinate with developers, business analysts, and project managers to ensure clear requirement understanding.
- Initiative & Flexibility
- Take additional responsibilities in test planning, release validation, and production verification.
- Be flexible and available during critical project phases (e.g., UAT, release cutover, production rollouts).
- Support/be willing to extend support for unplanned & new test initiatives.
Required Skills & Experience
- Must-Have Technical Skills
- 6+ years of QA experience with strong manual testing expertise (CRM-specific experience is an added advantage).
- Strong knowledge of test planning, execution, and defect lifecycle management.
- Hands-on experience in SQL/database queries for data validation.
- API testing knowledge using tools like Postman, SoapUI, or similar.
- Familiarity with automation basics (Selenium, Playwrignt, or CRM-specific automation tools) is a plus.
- Leadership & Soft Skills
- Prior experience leading a small QA team or mentoring junior testers.
- Strong communication and stakeholder management skills.
- High sense of ownership, accountability, and attention to detail.
- Willingness to go beyond time-bound tasks and extend support during critical releases.
- Passionate about quality, process improvements, and continuous learning.
Good to Have
- Exposure to CRM-specific workflows, customizations, and third-party integrations.
Why Join Us?
- Opportunity to work on a critical CRM project impacting core business operations.
- Chance to own QA deliverables end-to-end and influence the quality process.
- Exposure to both hands-on testing and leadership responsibilities.
- Dynamic work environment with flexibility, collaboration, and growth opportunities.
Relationship Manager Sales Jericho, NY, USA
Experience: 2+ Years
Job Type: Full Time
About the job
Valor Paytech is a rapidly-growing fintech provider of innovative, advanced, and secure all-in-one payment technology solutions for ISOs, merchants, and new business owners. Our commitment to excellence means continually improving our software systems and payment devices to provide the gold standard for intelligent, hassle-free transactions.
The Relationship Manager plays a pivotal role in supporting our Sales team by managing post-sales processes, handling customer inquiries, and ensuring seamless communication between internal departments and clients.
Key Responsibilities
- Manage the post-sales process, meticulously reviewing and processing new customer applications to ensure accuracy and completeness.
- Communicate with customers regarding order status, product details, and any inquiries, providing timely and comprehensive responses.
- Foster and nurture ongoing client relationships, providing regular updates and addressing any questions or concerns that may arise.
- Collaborate closely with internal departments to resolve customer issues or concerns efficiently.
- Liaise with sales representatives to accurately address customers’ sales-related queries and provide necessary support.
- Acquire in-depth knowledge of our company’s products and services to effectively support our sales efforts.
- Assist in organizing and participating in relevant trade shows, actively engaging with attendees at the Valor PayTech booth.
Qualifications and Experience:
- Minimum of 2 years’ experience in customer service or account management.
- Prior experience of 2+ years in an administrative or sales support role.
- Familiarity with CRM systems is preferred.
- Proficiency in Google Docs, Sheets, etc., and MS Outlook is required.
- Demonstrated ability to thrive in a fast-paced and dynamic environment.
- Capacity to adapt and learn new skills quickly in a rapidly evolving industry.
- Excellent communication skills, both oral and written.
- Social media experience, particularly on platforms like LinkedIn and Facebook, is advantageous.
- Experience working in trade show booths or public venues is a plus.
Senior Accountant Accounting Jericho, NY, USA
Experience: 3 – 6 Years
Job Type: Full Time
About the job
We are seeking a skilled and detail-oriented Senior Accountant to join our accounting team. Reporting directly to the Controller, this role will support financial reporting, accounting operations, inventory control, and compliance. The ideal candidate will bring hands-on experience with QuickBooks, Excel, and GAAP-compliant practices, especially in inventory accounting and month-end close processes.
Key Responsibilities
- Assist in the preparation and review of monthly, quarterly, and annual financial statements
- Maintain and reconcile general ledger accounts, ensuring accuracy and compliance
- Lead inventory accounting processes, including cost tracking, adjustments, and reconciliation
- Oversee daily accounting operations including A/P, A/R, journal entries, and bank reconciliations
- Support month-end and year-end close procedures
- Maintain organized accounting records for audits and compliance
- Assist in developing and maintaining internal controls and improving accounting processes
- Generate financial reports and analysis for senior leadership
- Work collaboratively with purchasing, logistics, and operations to ensure accurate inventory and expense tracking
- Support payroll processing and employee expense reporting as needed
Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field (required)
- 3–6 years of progressive accounting experience across AP, AR, GL, and reconciliations
- Proficiency in QuickBooks and Microsoft Excel is required
- Strong understanding of inventory accounting methods (FIFO, LIFO, weighted average, etc.)
- Solid grasp of GAAP and experience preparing for audits
- Strong analytical, organizational, and problem-solving skills
- Ability to work independently and in a collaborative, fast-paced environment
- ERP or other accounting software experience is a plus
- Good verbal and written communication skills
Required Experience
QuickBooks: 5 years
Microsoft Excel: 5 years
GAAP: 5 years
Technical Account Manager Technical Support Jericho, NY, USA
Experience: 2+ Years
Job Type: Full Time
About the Role:
We are seeking a Technical Account Manager (TAM) with strong payment industry experience to support our ISV and ISO partners. This role is highly client-facing, requiring both technical expertise and excellent communication skills. You will act as the technical point of contact for integrations, troubleshooting, and enhancements while collaborating with internal teams and external partners to deliver seamless payment solutions.
Core Responsibilities:
- Serve as the primary technical contact for ISVs and ISOs.
- Manage and resolve integration requests, bug reports, and feature enhancements.
- Create and manage 5–10 support tickets per day using internal systems.
- Test and validate API fixes, SDK features, and plug-in updates before release.
- Assist clients in testing endpoints using HTTP requests.
- Collaborate with developers and third-party software vendors to ensure smooth integrations.
- Clearly communicate technical solutions to both technical and non-technical stakeholders.
- Troubleshoot integration issues across Windows and Linux environments.
- Partner cross-functionally with Product, Engineering, and Sales teams.
- Coordinate with offshore development teams (India) to track ticket progress and provide clarifications.
Technical Skills Required:
- Hands-on API integration experience (client-server architecture).
- Proficiency in Python and JavaScript.
- Familiarity with SDKs, plug-ins, and third-party integrations.
- Strong command-line tool knowledge (Windows/Linux).
- Experience with Postman or other API/Web Request testing tools.
- Proficiency with ticketing systems (e.g., Jira, Zendesk, or similar).
- Agile/Scrum workflow experience.
- Strong debugging, QA, and troubleshooting skills.
Industry & Functional Knowledge:
- Payment industry experience is required (credit card processing, payment platforms, or gateways).
- Understanding of merchant services and ISV/ISO partner models.
Soft Skills & Traits:
- Excellent verbal and written communication skills.
- Ability to simplify and explain technical concepts to non-technical audiences.
- Highly organized and detail-oriented with strong follow-up skills.
- Self-motivated and capable of working independently.
- Collaborative team player, comfortable working across remote/global teams.
Minimum Qualifications:
- 2+ years in technical support, developer relations, or account management.
- Hands-on experience with API testing, troubleshooting, and integration support.
- Payment industry experience is required.
Let’s create great things together!
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